I'm trying to set up a connection between my OfficeJet 250 device and my CAT smartphone. I can connect both via Wi-Fi direct without any issues
But when it comes to connecting the printer to the HP Smart App, I'm not able to make the connection. When i enter the "Search a printer" and then "Looking for a Wi-Fi-Direct printer?" I can see the printer after a few seconds. So far so good.
Then I select the device and hit "Connect with the printer" -> Afterwards I have to enter the password, which is protecting the printer. When I enter the password which is shown on the display of the printer itself, I get the message:
"Cannot make connection with this password. Want to try again?"
I was able to connect with the hp e print but this does not allow the use of the scan feature, or if it does I was not able to figure it out. I was unable to use the scan feature which is critical to my business.
I was able to make it work on another phone just like the original poster but not the phone used for my business..