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Bigdog2659
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Message 1 of 2
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Went to reset tablet keeps saying getting windows ready do not shut off your computer been on 2 days

HP Recommended
N3R48UA#ABA
Microsoft Windows 10 (64-bit)
Tried to reset computer but it says working on windows do not shut off computer. Been on that for 4 days can't start computer again
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CF4
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Message 2 of 2
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HP Recommended

Hi

 

HP Pavilion x2 - 10-n123dx (ENERGY STAR)

 

I suggest Step 1 is....

 

Press and Hold PWR down for 4 seconds to poewr off, then....

 

Unplug from the wall.

If you see a battery compartment door, your computer has a removable battery. Remove the battery.

This is valid for most notebooks;

Press and hold the power button for 15 seconds to complete the reset.

Re-insert any battery you removed.

 

If in doubt please ask.

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