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Blakereed2323
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When I turned on my laptop it went black screened and a blue bar popped up saying enter admin pass

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When i turn on it has black screen with blue bar, says enter admin pass or power on pass. Can someone well we through this and help me out? It would be greatly appreciated..also if there is a way to fix this problem without having to factory restore. Thank you all for your time and support.

 

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REO51ST
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@Blakereed2323

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

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Blakereed2323
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That didn't work for me, all it did was disable my laptop and I had to turn it off  and on to get it going again

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REO51ST
Level 16
25,082 24,178 3,568 8,040
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@Blakereed2323

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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