Hello, so a long time ago in October or November of 2019 my computer broke because somehow windows 10 got deleted, but yesterday my Cousin fixed my computer but everything was gone, which is okay since there wasn't anything that important on it that wasn't already on my phone, but when I tried to sign in to my Microsoft account in the settings app and press "sign in with a Microsoft account anyone instead" nothing happens does anyone know how to fix this?
Welcome to the HP Support Community. I'd be happy to assist you with the Microsoft account issue.
Let's try a power reset -
1. Shut down the computer, then disconnect the power cord from the rear of the computer.
2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.
3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.