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princessdrice13
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Why is my 11" hp stream laptop always overheating

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My 11 inch hp streamy laptop is constantly overheating when being charged. When that happens the computer makes a weird noise when I am watching a video and the mouse starts to glitch 

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Raj1788
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@princessdrice13

 

Could you please help me with the operating system of the Laptop?

Are you facing this issue after an update?

 

Meanwhile, refer to this document: https://support.hp.com/us-en/product/hp-stream-11-ak1000-laptop-pc/27956117/model/29062140/document/... for  Reducing Heat Inside the Laptop to Prevent Overheating.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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