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‎10-07-2017 10:39 AM - edited ‎10-07-2017 10:43 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

So yesterday I got the Automatice repair problem on my PC. It started after my computer restart itself after my game recording software (Hauppauge Capture) froze. After which I kept trying to wait for the errors to be fixed/hard resetting it and nothing happened.

 

Today I've tried going into troubleshooting and:

 

Resetting PC - There was a problem resetting your PC

Restore point - no point exists

Backup - Destination driver not connected

Going into safe mode - Just takes me back to the infinite loop of repairing disk errors, this might take over an hour.

 

And afterwards I started getting the "selected boot image did not authenticate errors. I have tried going into the BIOs and enabling Legacy Support which just leads me to the "no bootable device found" error. And during both of these errors, I cannot go back into the troubleshooting options. Any help would be appreciated. Thanks.

Also taking the Hard Driver check from the diagnostics screen says SMART Check - passed & Long DST - failed

3 REPLIES 3

‎10-07-2017 11:06 AM

HP Recommended

Hi:

 

When a hard drives fails either the short or long DST test, that means it has failed and needs to be replaced.

 

If your PC is still under warranty, I recommend you contact HP technical support and submit a support case under the warranty to have the hard drive replaced and the operating system reinstalled.

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‎10-07-2017 11:09 AM

HP Recommended

I figured I'd have to do that. Well would I be able to get all of my personal files off it or no?

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‎10-07-2017 11:10 AM

HP Recommended

Probably not.

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