cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
RainJBow
New member
1 0 0 0
Message 1 of 2
222
Flag Post

Windows reset freezing on typing settings

HP Recommended
Hp 15 Acer
Microsoft Windows 10 (32-bit)
Help! Also is there a way to make it 64 bit?
0 Kudos
1 REPLY 1
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 2 of 2
Flag Post
HP Recommended

Hey there! @RainJBow, Thanks for stopping by the HP Support Forums!

 

I understand you have freezing issues with your PC.

 

Don't worry I'll try to help you out.

 

Did you make any hardware or software changes on your PC?

 

Please provide the product number of your laptop to assist you better.

 

Please try the steps recommended below.

 

Try running a system diagnostics on your PC and check if the hardware component on your laptop is functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

Try updating the BIOS and chipset driver on your PC and check if it helps.

 

You can try updating the drivers using HP support assistant.

 

Refer this article to know more information about using HP support assistant.

 

If the issue still persists after trying out the steps try the steps recommended below.

 

Use the steps in this section to help find the cause of the lockup:
Disconnect all devices to the PC with the exception of keyboard and mouse and/or monitor required for minimal use.
Remove any discs from the CD/DVD drives.
If Windows becomes active again, clean, repair, or replace the disc. Troubleshooting is complete.
If the lockup persists, continue troubleshooting using these steps.
While holding down the Alt key on the keyboard, press the F4 key to close the application.
If Windows becomes active again, the problem is related to an application. Save your work and restart the computer. Remember the name of the application that stopped responding or caused the error. Update or remove applications that continue to lock up. Troubleshooting is complete.
If the lockup persists, continue troubleshooting using these steps.
Press the Ctrl+Shift+Esc keys to open Task Manager.
Review the list of applications under Processes and look for applications that have stopped responding. Make a note of the names of those applications or programs.
Select an application that is not responding, and then click End Task.
A Microsoft Windows error message might appear: Windows Explorer has stopped working. Windows may check to see if there is a solution for the problem or prompt you to close the program. Or, if you see If you can’t see the taskbar and desktop icons, press Windows key and type Explorer….”
If you can’t see the taskbar and desktop icons, press the Windows key and type Explorer in the field and click OK to restart File Explorer.
Continue clicking End Task for applications that are not responding until all unresponsive applications are removed from the list.

 

Refer this article to further troubleshoot lock up or freezing issues with PC.

 

 

Hope to hear from you soon!

Have a great day! 🙂

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation