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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2018 09:13 PM

HP Recommended
Product: elite x2 1011 g1 6y57
Operating System: Microsoft Windows 10 (64-bit)

hello, after each opening laptop, battery is reduced by 4%. i don't know if that was normal. 

1 REPLY 1

‎03-28-2018 11:05 AM

HP Recommended

Hi there,

 

Once the battery is fully charged, the notebook allows the battery to discharge a small amount to conserve battery capacity. When the charge level reaches 90-95%, the computer begins charging to full charge again.

 

This is referenced in the "HP Notebook PCs - Improving Battery Performance (Windows) document.  If the battery charge drops 4% time after time when you open it, you may want to review the additional information in the " HP Notebook PCs - Testing and Calibrating the Battery (Windows)" document.

 

Regards,

 

 

KTJay

I'm an HP employee.
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