cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Rafeeqhamadamin
New member
2 1 0 0
Message 1 of 2
203
Flag Post

battery

HP Recommended
pavilion dv6
Microsoft Windows 10 (64-bit)

hello , is me rafeeq from kurdistan, i has a big problem  my battery laptop hp very weak  this is everyday make worry  please help me >?

0 Kudos
1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,612 3,966
Message 2 of 2
Flag Post
HP Recommended

@Rafeeqhamadamin

Peace be upon you!

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service. 

 

I understand you have an issue with the battery of your device,

I'll be glad to help you out, however, for an accurate solution I will need more details: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

Have you attempted any steps on your own before posting on the HP Forums?

What exactly is weak? does the laptop turn off immediately after the ac adapter is disconnected?

 

Please reply with the details for further assistance. 

Eager to help!

 

If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation