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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-08-2020 10:32 AM

HP Recommended

Have a new HP printer that prints from computer  but it will not allow me to print from ipad. 

1 REPLY 1

‎04-13-2020 11:38 AM

HP Recommended

Hi @jimob7

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "Cannot print from iPad" issue. 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

What is the status of the wireless light on the printer, steady or blinking?

How is the printer connected to your computer Wifi or USB?

Have you installed the HP Smart app on your iPad?

 

Meanwhile, try the steps in the document- Printing from an iPhone, iPad, or iPod Touch  and install and Use the HP Smart App (Android, Apple iOS, iPadOS) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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