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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Yunn
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Message 1 of 2
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charging problem

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hp spectre x2 12-a009nr
Microsoft Windows 10 (64-bit)

My hp spectre x2 12-a009nr now have charging problem. At the beginning I need to pull my charging wire in one direction while charging or it will not charge. For now it is not charging at all even I tried a replacement charger. The battery seems still working fine and it passed HP diagnostic tools.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Yunn

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns

 

This seems to be an issue with the charging port since you have already tried a different Adapter

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊

KrazyToad
I Am An HP Employee

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