charging problem

[Yunn]

My hp spectre x2 12-a009nr now have charging problem. At the beginning I need to pull my charging wire in one direction while charging or it will not charge. For now it is not charging at all even I tried a replacement charger. The battery seems still working fine and it passed HP diagnostic tools.

[KrazyToad]

@Yunn

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I understand your concerns

This seems to be an issue with the charging port since you have already tried a different Adapter

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you 😊