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Kris2011
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constantly kicked off wifi

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HP laptop 15

I have been getting kicked off of  wifi no matter if I change different wifi. I can Hotspot it and it will work for a bit then kicked off. Any wifi I use it kicks me out. Please help!

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TEJ1602
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 @Kris2011, Welcome to HP Support Community!

 

Here are a few steps that should help resolve this issue once and for all:

 

Reset IP/ TCP

  1. Press and hold the button “Windows” and the button “X”.
  2. From the menu that shows up, you will need to left click or tap on the “Command Prompt (admin)” icon.
  3. Now that you have the command prompt with administrative rights in front of the screen you will need to write the following command: “netsh winsock reset catalog” without the quotes.
  4. Press the “Enter” button on the keyboard.
  5. Write the following command: “netsh int ip reset reset.log hit” without the quotes.
  6. Press the “Enter” button on the keyboard.
  7. Now you will need to restart your Windows 10 operating system.
  8. Check and see if you still cannot connect to your wireless network.

Set WLAN Autoconfig to Automatic

  1. Left-click or tap on the “Start” button.
  2. In the Start window, you need to write the following: “services.msc” without the quotes.
  3. When the search is finished, left click or tap on the “services.msc” icon that pops up.
  4. Now you have a “Services” window in front of the screen.
  5. Look on the right-side panel in this window for “WLAN Autoconfig”
  6. Right-click or hold tap on the “WLAN Autoconfig” feature.
  7. Left-click or tap on the “Properties” feature for the “WLAN Autoconfig” option.
  8. Left-click or tap on the “General” tab situated in the upper side of the “Properties” window.
  9. On the right from the “Startup type”, you will need to left-click on the drop-down menu and select “Automatic” feature.
  10. Left-click or tap on the “Start” button in this window.
  11. Left-click or tap on the “Apply” button.
  12. Left-click or tap on the “OK” button.
  13. Close all the windows you opened so far and reboot your Windows 8.1 or Windows 10 device.
  14. Check to see if you have your wireless up and running again.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

TEJ1602
I am an HP Employee

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