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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-30-2018 03:32 PM - last edited on ‎07-30-2018 03:39 PM by Retired

HP Recommended
Product: P1A95UA
Operating System: Microsoft Windows 10 (64-bit)

I need a media kit for my computer so I can reset and restore it to factory settings I accidentally deleted drive d

1 REPLY 1

‎07-30-2018 03:53 PM - edited ‎07-30-2018 03:53 PM

HP Recommended

Hi:

 

You can order recovery media for your notebook at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-15-af100-Notebook-PC-series/8543365/model/8961406/softwar...

 

You can also clean install W10 for free at any time by using the Media creation tool at the link below.

 

Create a USB (you will need an 8 GB USB flash drive) installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will work with the W10 product key in the BIOS and automatically activate once you are connected to the internet.

 

Then you can install the drivers and available software from your PC's support page.

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