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paco1212
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error Boot extern device (tablet HP Pavilion X2 detachable)

HP Recommended
HP Pavilion X2 detachable (19P37EA)
Microsoft Windows 10 (64-bit)
IMG_3215.JPGIMG_3215.JPGIMG_3216.JPGIMG_3211.JPGTablet HP Pavilion X2 detachable (19P37EA)
windows 10 systheem completely crashed
Have already restored bios (F10)
no hardware problems detected
impossible to access usb port or recover windows
bios settings: secure boot :disabled
UEFI boot order:usb first
have tride windows dvd (gpt format,FAT32, RUFUS),have tried hp rescue whit usb key and cardreader
 boot option menu gives only 2 options : windows boot manager and boot from EFI File????
how acces tablet ????
thanks
 
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The_Fossette
HP Support Agent
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HP Recommended

@paco1212,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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