geeting windows ready.Don't turn off your computer

[HarshaRonnie]

Actually am getting clear temporary files.I went to settings then i seen the option storage.after clicking on storage i got many options.there i clicked on temporary files.as my system storage was getting full,i was about to make clean.so i clicked on temporary files and there i made to remove temporary files.as then i saw windows update recovery files option.after seeing that i was about to stop the clean process.then closed the window.after that I restarted my laptop.from then it is about one hour still it is saying GETTING WINDOWS READY DON'T TURN OFF YOUR COMPUTER.Please help me out as soon as possible.i have a class in the afternoon session.i have to get that class through my lappy.please help me out.

 

[Lil_Boy_Blue]

Hi

You have a  HP Notebook - 15-bs179tx    ??? rather than a Tablet?

If so....
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

[Lil_Boy_Blue]

https://support.hp.com/us-en/product/hp-15-bs100-laptop-pc/16851388/model/19390372