My laptop is not reading my built in web cam is installed. It was suggested the camera is USB powered and I need to instal an AMD chipset driiver for my platform and restart PC. When I get to RADEON site to do this, I need to select a chipset series and then a 3digit number with letter. I cannot figure those two things out to proceed further. I am not a computer genius but I follow directions well. Please help.
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available.
Alternatively, you can also go through the steps suggested in the support document for -