Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
My pre-owned hp stream notebook with windows 7 has two accounts with unknown passwords. How do I delete these and create a new account?
Welcome to HP forums, I see that you want to create a new account and use the notebook.
If you are unable to login to any accounts, you will have to perform a system recovery.
Refer this HP document for more assistance:- click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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