i don't know what i have done but i have had this brand for about 3-4 months and before today i was able to access the product while on charge. And now it will not allow me to do so. I have turned it on and off several times and nothing. What can i do?
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the tablet won't turn on anymore. Don't worry as I have a few suggestions which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Was there any update/reset interrupted recently?
Was the unit dropped by any chance?
In the meantime, I would suggest you could try these steps here:
Perform a Hard Reboot: A hard reboot can resolve many startup issues. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the tablet.
If you have followed the steps suggested and still having the issue, I would suggest you contact our HP phone support for available service options. If your product is out of warranty, please choose paid options to get the tech support number.