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stillus
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i have this problem with my slate 10 hd every time i turn it on i have a white screen that wont go

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hp slate 10 hd
Android 4.4 KitKat
Hp slate 10 hd has a white screen that won't go away when I turn it on please help thanks in advance
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The_Fossette
HP Support Agent
HP Support Agent
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Hi @stillus,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that your tablet has a white screen when you turn it on.

 

I’d love to help!

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the tablet was working fine?
  • Have you made any software changes?

 

Meanwhile, follow the steps in the below article and try doing a reset and check if it helps.

 

http://hp.care/2wQS7lF

 

Let me know how it goes.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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