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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-26-2020 12:11 PM

HP Recommended
Product: pavilion 15-e015Tx
Operating System: Microsoft Windows 10 (64-bit)

Bluetooth is not working ,recent changes is mother board change and update windows .

Bluetooth  software is not showing in my device

1 REPLY 1

‎02-28-2020 06:17 PM

HP Recommended

@jamilokesh
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Confirm your computer has Bluetooth
  • Step 2: Make sure the Bluetooth signal is on
  • Step 3: Remove any wireless interference
  • Step 4: Restart the device and computer
  • Step 5: Check the wireless communication settings
  • Step 6: Check for a Bluetooth driver update
  • Step 7: Uninstall the Bluetooth device, and then pair it Click here:  https://support.hp.com/in-en/document/c06100754 to complete the troubleshooting steps.

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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