Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
my new printer does not print black at all
Go to Solution.
Welcome to HP Support Community
Are you able to make Photocopies?
Your printer comes with an automated tool to clean the printhead. There are several ways to access the tool, depending on your printer and the software you are using.
Run the cleaning test using one of the following methods that works for your printer and wait until the test completes.
In HP Print Assistant for Windows, find and run the cleaning test from the Maintain Your Printer section.
In HP Solution Center for Windows, find and run the cleaning test from the Printer Toolbox.
In the HP Printer Utility for Mac, find and run the cleaning test from the Information and Support panel.
You can refer to this Link: https://support.hp.com/us-en/product/hp-ink-tank-wireless-410-series/16180953/model/16180954/documen...
Keep me posted and have a great day 😊
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KrazyToadI Am An HP Employee
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