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‎02-05-2020 01:42 PM

HP Recommended

I live in Costa Rica and just bought a new HP Laptop but the keyboard has a Q with an @ in the right bottom corner.  How do I use the @?  I have pressed the Alt GR and control key, just the Alt GR key but cannot figure it out.  Help!

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‎02-08-2020 09:34 AM

HP Recommended

@Terry208
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Try simultaneously hold down Control+Alt+@ keys
  • And also try to Hold down the shift key while pressing the Q

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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