printing from phone

[Willem19]

i use HP smart app for printing from mij phone (samsung A8).

Its not working he prints nothing. I do have an connection with mij printer so the wireless connection works.

[Betty0610]

@Willem19

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

Please try to uninstall and reinstall the HP Smart App. If the issue still persists, please reset the network settings on your phone:

1. From the Settings menu, look under Backup and reset.
2. Under Reset tap Reset network settings.
3. Tap RESET SETTINGS.
4. If a PIN, Password, or Fingerprint has been enabled, enter it.
5. Tap RESET SETTINGS again.
6. A confirmation message will display when complete.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!