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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Elite X3 Phone

Using Windows 10 release 15031

Screen will not rotate.  I have tried changing settings, doing a soft reset, nothing seems to help.

I note that this is a common problem with this phone. Does anyone have a solution?

3 REPLIES 3
HP Recommended

Hello,

 

I work at HP.  

 

From the top of the screen scroll down and make sure the "Rotation Lock" is off (Grey out) .  Programs like "Microsoft Edge" support this feature.   Let us know if this works for you.  You can also call for Elite x3 Support at 1-866-625-1175 and ask for the x3 Team.

 

Thanks,

HP Recommended

Thanks for the answer, but that was the first obvious thing to try.  Problem corrected after full reset and restore.

 

HP Recommended
It was a problem with the insider version, fixed in 15043
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