Hi, for about a week I have a problem on my smartphone.
Although they are correctly inserted both the sim that work perfectly both on other devices that on the same X3, often the phone creates problems on the sim.
The network is active, but the phone is turned off, as if the AIR mode was activated.By activating the AIR mode, when it is deactivated, the smartphone goes into loading mode (the dots move on the horizontal line) without ever stopping the operation.I tried to turn off and on the smartphone without any positive result. I tried to reset the same by turning it off, keeping the POWER button pressed, but no positive result.
At the moment I am forced to use the Sims with 2 other smartphones as the HP Elite X3 has decided not to cooperate because the sims are incapacitated.
I'm looking for a solution.
(text written in Italian and translated by computer)