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jimi52
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stream 7 unable to login

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hp stream 7 tablet
Microsoft Windows 10 (64-bit)

I was updating drivers and something went wrong. Now when I try to login under admin. I can't open settings to do recovery. Hard reset gets me to the startup options, but nothing happens when I choose f11 and enter or any other option. Need some help, thanks in advance. jimi52.

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The_Fossette
HP Support Agent
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@jimi52,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-stream-7-tablet/7439994/document/c04576841

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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