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‎02-09-2017 08:09 PM

HP Recommended
Product: hp 8 g2
Operating System: Android 4.4 KitKat

greetng

 

my problem is hp 8 g2 stuck at hp logo.i cannot enter android system recovery.this call hard brick.anyway i can solve it without send to hp centre?fastboot mode or something?

1 REPLY 1

‎02-10-2017 01:50 PM

HP Recommended

Hey @harizamzi,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that your tablet is stuck on the HP logo. Happy to help.

Have you tried any troubleshooting steps on your own?

 

Recommend you to Resetting an HP 7 G2 or HP 8 G2 Tablet as mentioned in the article. 

You can also refer to HP Tablets - Tablet Does Not Start

If the issue persists, please contact our phone support for the service options. 

 

Keep me posted. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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