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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-21-2017 10:13 AM

HP Recommended
Product: HP Intel Pentium Windows 10
Operating System: Microsoft Windows 10 (64-bit)

the task bar at the bottom of my screen has stopped working, anything I touch or use the mouse on does absolutely nothing, I cannot even close down unless I use the power button! Please advise, tyvm

1 REPLY 1

‎06-22-2017 02:21 PM

HP Recommended

Hi @Debadee,

 

Good Day. A warm welcome to the HP community. I reviewed the post regarding the taskbar not working in Windows 10.. I will be delighted to assist you here.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂 It is a privilege to share this platform with you. 🙂

To assist you with accurate information I would require more information regarding this.

  • .Did this happen after a software or Windows update?

For now please try these steps:

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

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