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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2018 09:03 AM

HP Recommended
Product: HP Elite Thunderbolt 3 65W Dock
Operating System: Microsoft Windows 10 (64-bit)

the docking station will not power up - no light indicator comes on when the power button is pushed down.  We ordered a replacement docking station as we thought the first was defective and this second one has the same issue.  Is there some trick to getting the docking station to power up?

1 REPLY 1

‎07-31-2018 04:04 AM

HP Recommended

We have the same issue. Is their a trick? Does the firmware need to reconize it before the power light comes on? Tried quite a few and different power combinations. 

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