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chd003
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touchpad not working

HP Recommended
HP Pavillionx360
Microsoft Windows 10 (64-bit)

Ever since I did an update my touchpad doesnt work. I can use a mouse with it but I would like to use the touchpad too.   I downloaded the HP PC Hardware Windows and this came up:

 

Mousepad/Touchpad Pointer Test                      FAILED   94WK73-7HM967-

                                                                                                            MFPV7A-G21R13

mousepad/touchpad Drag and Drop Test        FAILED    94WK73-7HM967-

                                                                                                             MFPV7A-G1Q513

 

Any help would be greatly appreciated!

 

HP PavillionX360

Windows 10 64bit

 

 

Nevermind, I found it on this post and it worked:

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touchpad-not-working/td-p/6755262

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KrazyToad
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HP Support Agent
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@chd003


Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I'm glad you were able to get this sorted out through our HP Forum Post

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you 😁

KrazyToad
I Am An HP Employee

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