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navin2
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Message 1 of 2
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we could not complete the updates undoing change

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hp note book 15ay084tu s.no.cnd7076627
Microsoft Windows 10 (64-bit)

solution of this problem

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The_Fossette
HP Support Agent
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@navin2,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to install Windows updates on your computer.

 

I’d love to help!

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time Windows updates installed successfully?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you download and install the Windows update troubleshooter from the below link and it will automatically fix the Windows update issues and you will be able to install the Windows updates without any issue.

 

https://hp.care/2AcEkZk

 

Let me know how it goes and you have a good day ahead.

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

The_Fossette
I am an HP Employee

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