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ddjamesch
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Solved!

which is the proper driver to fix the hp acceleronmeter error

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HP ENVY 15m-bp012dx x360 Convertible PC
Microsoft Windows 10 (64-bit)

Windows 2017-12 Cumulative Update for Win 10 ver 1709 (Update KB4054517) has caused a compatibility error with the hp acceleronmeter at windows startup. This is a known problem, with several driver updates available for the various Hp products. How do I determine which driver update is applicable for my  device?

 

--- Notebook: HP Envy  15m-bp012dx x360 Convertible PC

 

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Paul_Tikkanen
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Hi:

 

This is the latest fix for your model, and most any model that came out with an Intel series 8 chipset/4th gen core processor or newer...

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-accellerometer-is-not-suppor...

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ddjamesch
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Paul_Tikkanen
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You're very welcome.

 

Unfortunately, I would not be able to verify if the accelerometer is working or not, and the only way you can verify it, would be to lightly drop the notebook, which of course I don't recommend.

 

However, I do know for a fact that the new driver does not place the 3D driveguard icon on the taskbar on anyone's PC that had the message that the 3D driveguard app is not compatible with this version of windows notice.

 

All I can say is here is the official release notice from HP advising the file I gave you is the latest resolution...

 

https://h22207.www2.hp.com/us-en/document/c05841987

 

Happy New Year!

ddjamesch
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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

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