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alvinxd31
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Message 1 of 2
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windows 10 indicates incorrect battery percentage

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hp pavilion x2 200nl
Microsoft Windows 10 (32-bit)

Windows does not recognize the percentage in fact it remained locked at 99% while in bios it changes 

 

sorry for my english I am a italian student

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The_Fossette
HP Support Agent
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Hi @alvinxd31,

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that the battery percentage is displayed incorrectly on the computer.

 

I’d love to help!

 

Follow below steps to fix this issue.

 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

If the issue persists, update the bios from the below link and check.

 

http://hp.care/2nikIQ9

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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