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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-13-2020 05:01 PM

HP Recommended
Product: Hp 15-f272wm

I am very disturb due to MY Laptop . Regularly i am getting "www.hp.com/go/techcenter/pcdiags" url link. Even At the booting time i tried to run hard drive dignostic setup bt again and again i am getting above mentioned url link. please help me out as soon as possible.

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1 REPLY 1

‎11-24-2020 11:08 AM

HP Recommended

@AliciaTh


Welcome to HP Community

 

I have gone through your Post and would like to help

 

This is not an HP Website. The Notebook seems to be infected by Malwares

 

You could try a Reset https://support.hp.com/in-en/document/c04742289

 

Keep me posted 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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