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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2021 11:55 AM

HP Recommended
Product: HP pavilion laptop 15-cs2xxx
Operating System: Microsoft Windows 10 (64-bit)

Preparing automatic repair: I have done everything, nothing seems to work. 😞 help 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2021 09:22 AM

HP Recommended

@Michi0712, Welcome to the HP Support Community!

 

To assist you better, kindly elaborate on the issue.

What is the error you get?

Are you not able to login to the computer?

What model HP Computer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted.

KUMAR0307
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎01-11-2021 09:22 AM

HP Recommended

@Michi0712, Welcome to the HP Support Community!

 

To assist you better, kindly elaborate on the issue.

What is the error you get?

Are you not able to login to the computer?

What model HP Computer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎01-11-2021 09:40 AM

HP Recommended

Thanks for your help, but I sent the pc to hp. The problem was the short DST. 

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‎01-11-2021 09:46 AM

HP Recommended

@Michi0712

 

Glad to know that the PC is being serviced/part replaced.

 

Keep us posted for any other assistance.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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