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01-18-2021 09:32 PM
Hi@C2022, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps from the Microsoft document:-
You could try the default pin 0000, 1111 or 1234. If you're unable to connect your Bluetooth, here's a complete guide on how to connect your device in Windows 10.
Keep me posted. Happy to help!
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Have a great day!
01-20-2021 11:20 AM
This message is from the HP Support team,
Just needed to know if all your queries were resolved?
If not, I could help you get there.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
Have a great day ahead!