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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-16-2020 08:17 PM

HP Recommended
Product: Pavilion x360 m Convertible14m-dm1033dx
Operating System: Microsoft Windows 10 (64-bit)

Today I purchased a new Pavilion x360 m Convertible laptop, and I am using a MEKO stylus. I found that I am unable to write using the handwriting touch keyboard. I followed another form that presenting the solution of pressing windows+R, opening services.msc, and force stopping the running Touch Keyboard and Handwriting Panel Service, but I am unable to select Stop, as the button is greyed over. Additionally, I attempted to calibrate the pen to the screen, but the calibration screen will not recognize the pen touching the screen, even though there is a circle popping up that indicated I am indeed selecting that place on the screen. Otherwise, the pen and touchscreen work completely fine. I completed all system updates today, and have tried multiple suggested solutions and nothing is working. Is this pen incompatible with certain features of the computer?

Thank you for any help!

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