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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2019 04:05 AM

HP Recommended
Product: HP 7 VOICE TAB
Operating System: Android 7.0 - 7.1.2 Nougat

I HAVE ALREADY DONE THE STEP TO INSTALL UPDATES OF VERSION 5 , 7 , 6  BUT STILL MY TAB IS NOT UPDATES PLEASE HELP ME SINCE I M FACING PROBLEM IN NEW APPLICATION ARE NOT WORKING ON KIT KAT VERSION

 

 

 

3 REPLIES 3

‎03-21-2019 09:41 AM

HP Recommended

@PRAGNAVISARIA,

 

Thank you for posting your query on HP Support Community,

 

These software updates come through automatically when you connect to the internet. You can also look for updates by going to your settings on your device shown below.

 

How to check for system updates:

 

You must be connected to the Internet to check for updates. Use the following steps to check for system updates on your tablet.

 

1. On the Home screen, touch the All apps icon, and then touch the Settings icon.

2. In the System section, touch About tablet.

Figure 1: About tablet.

Figure 1.png

3. Touch System updates.

Figure 2: System updates.

Figure 2.png

4. Touch Check now.

Figure 3: Check now.

Figure 3.png

5. Install any available system updates.

 

If you are informed "You have the latest version", then there is no more updates available.

 

If nothing helps, then the next step would be to perform a factory reset on the tablet. - HP Tablets - Performing a Factory Reset on Your Tablet

 

Please let me know if this resolves the issue, or if you require further assistance!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

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‎03-23-2019 02:31 AM

HP Recommended

I have done all the things mentioned by you but it doesn't work 

Now I have already completed the process which you have shown stil it doesn't work 

 

What is the solution please help me out 

 

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‎03-25-2019 06:08 PM

HP Recommended

@PRAGNAVISARIA,

 

This could mean that you have the latest update installed on your tablet. 

 

Just wanted to check what exactly seems to be an issue with the tablet. Is there any applications which isn't working.

 

If the latest version is already updated, there's nothing else we can do to get an update unless google released a patch or update for android on your device

 

I hope this information helps. Let me know if you need any further assistance!

 

Have a great day 🙂

Jeet_Singh
I am an HP Employee

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