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Bobby0y
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Camera is blinking red light. Need help.

HP Recommended
HP Specter x360
Microsoft Windows 10 (64-bit)

Every now and then, my camera light turns on even though I'm using it. There are also two red blinking lights on both sides of it. When I try to use my camera app while this is happening, it says:

 

"Close other apps. It looks like another app is using the camera already. If you need it, here's the error code: 0xA00F4243<CameraReservedByAnotherApp>(0xC00D3704)"

 

Therefore, I cant even use my camera when this occurs. What could be going on? How do I fix this?

 

I tried looking online and it says to "uninstall the webcam drivers from device manager." So I looked up how to do that. It says to go to Device manager and click on "Imaging devices", which I don't see on my Device manager.

 

Is that the correct solution? If so, how do I do it since I don't see "Imaging Device" on Device manager? Is there another way? Please try to answer all my questions. Thanks.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Bobby0y

 

I reviewed your post and I understand that you are facing issues with the webcam.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Have you set up Windows hello?

 

Usually, the red lights beside the webcam start blinking when there is an application/software that tries to log in using the Windows hello feature.

 

I recommend you disable Windows hello and check whether the webcam works fine.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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