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How do I get a hp scan my laptop

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Microsoft Windows 10 (32-bit)

I have a error message and I need to get a hp scan where do I get that 

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Assuming the printer is an HP printer,

Assuming the HP printer is supported and the software is available,

The Full Feature Software includes HP Scan



Open Support Home

Enter the name of your HP device


  • Open Category Software and Drivers (possibly subcategory Software-Utility)
  • Download-and-Save the Full Feature Software / Print and Scan Driver and Accessories or HP Easy Start Printer Setup for your Operating System version.
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • Reminder:  If using Easy Start, select the Full Driver
  • After the software is installed, Restart the computer and log in


Example - Blue HP Scan shortcut icon on the Desktop




If using USB, disconnect the USB cable between the printer and the computer before starting the installation.  Connect the cable when instructed to do so (toward the end of the installation procedure).


Both the HP Smart Application and the Full Feature Software can be installed on the same computer – when available, the Full Feature Software should be installed first (and the computer should be restarted).



References / Resources



HP PCs - Downloading or Updating Software and Drivers


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device


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We are a volunteer community workforce dedicated to supporting HP technology

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If the answer helped resolve your issue, Click "Accept as Solution" .




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