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I have just bought my grandson a new laptop model 14s-0009na.
Alongside the charging socket there is a white light which blinks five times,then after a few seconds blinks five times again. This goes on continuously whether the laptop is on, off or charging.
What does this indicate, or is it normal.
Windows 10 says it is fully charged.
Hi@unclejr280345, Welcome to the HP Support Community!
We reviewed your post and I understand that it's not Powering ON
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps
Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
F6 + Power Button
If the laptop does not power on then please continue with the below steps:
Keep me posted. Happy to help!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
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