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givu55
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My HP Slate7 does not start

HP Recommended
HP Slate7 beatsaudio
Android 8.0 Oreo and older

The tablet turns on but the hp logo remains solid. All the restore operations described in the support do not work. I can't access the recovery menu.  I downloaded the update.zip software from a tutorial and copied it to an SD card, but I can't open the "recovery kernel".

Anyone have a solution to this problem? thanks

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