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My Slate21AllinOne won't turn on!

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My Slate21AllinOne
Android 8.0 Oreo and older

My Slate21AllinOne won't turn on! I tried to do the rebooth but it opens a loop with the logo but ANDROID does not get there. What should I do? Can you help me? My email: t(AT) - Tks!

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Welcome to the HP Support Community.


Try the steps from here:


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!



Have a great day!

I am an HP Employee

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