Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Since i bought the laptop battery goes down even it is off.
I research about it and i found some setting by which i can turn of and i did but still battery goes down.
I am very frustrated because i use laptop once in a month. So i fully charged and when i want to use i look 10% battery .
@GURU13 You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details
Resetting the ACPI battery driver may take care of this. There will be a hard reset mixed in as well, so the two methods combined typically help a lot with battery issues.
1. Go to Start, search for Device Manager, and open this result.
2. Expand batteries.
3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
4. Shut down the computer.
5. Disconnect the charger.
6. Remove the battery.
7. Hold down the power button for 1 minute.
8. Insert the battery only.
9. Attempt to turn the battery on.
If this had an impact, it should behave differently.
If not, Press the power button and then tap the F2 key to invoke the startup menu.
Choose and click on the F10 key to invoke the BIOS.
Use the System Configuration tab. Disable USB Charging and press the F10 key to save the changes and boot into Windows.
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Riddle_Decipher I am an HP Employee
I am not able to open battery. I want to is this a problem or not.
You mean you are unable to access the battery?
KrazyToadI Am An HP Employee
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