cancel
Showing results for 
Search instead for 
Did you mean: 
UlyssesSGrant
New member
2 1 0 0
Message 1 of 2
311
Flag Post

Netflix Black screen while playing content

HP Recommended
HP Pro 8 Tablet with Voice
Android 8.0 Oreo and older

Hi, bought this HP Pro 8 Tablet with Voice 2 months ago, and installed Netflix, worked fine until about a month ago when it has a black screen when playing tv or movie, sound and subtitles are playing OK. Android 6.

Any ideas how I fix this?

1 REPLY 1
UlyssesSGrant
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

This worked

 

  1. Go to Settings.

  2. Select Accessibility.

    • If you do not see Accessibility, you may need to select Device first.

  3. Select Vision.

    • If you do not see Vision, continue to the next step.

  4. Select Color Correction.

    • If you do not see Color Correction select Color Adjustment instead.

  5. Select Off.

  6. Try Netflix again.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation