Network not available please connect to the internet to update your Chromebook

[Dan1313]

Network not available please connect to the internet to update your Chromebook 

[Riddle_Decipher]

@Dan1313 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please try the steps mentioned on this link: Click here after you try the below steps and yet the issue persists:

If you see a DNS (Domain Name System) error, try switching to one of Google’s public name servers:

1. Make sure your Chromebook is connected to a Wi-Fi network.
2. At the bottom right, select the time.
3. Select the Wi-Fi Network .
4. From the drop-down menu, select your wireless network name.
5. Select Network.
6. In the "Name servers" section, select Google name servers.
   Optional: If you have another server you'd prefer to use, you can choose Custom name servers and enter your DNS server address.

Please reply with the details for further assistance.

Eager to help!

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!