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GerryCoppell
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On an HP Rove tablet the battery charges and shows 96% charge but shuts down if disconnected

HP Recommended
Hp Rove
Microsoft Windows 10 (64-bit)

The battery seems to charge fine and shows as 96% charged or more although does charge slowly but when disconnecting from the power lead it will only last about 5 min before it powers off even though using it and will not power back on until the power cable is put back in in which case it powers up but from a completely off state. When back on it again shows about 94% power in the battery. But if the power cable is removed it will immediately power down again. 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@GerryCoppell

 

I reviewed your post and I understand that the computer is turning off when you unplug the charger.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Based on your description it looks like the battery is gone bad. I recommend you run a test on the battery following the steps in the below article to make sure whether the battery is bad.

 

https://support.hp.com/us-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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