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Order status

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Microsoft Windows 10 (64-bit)

Hi I recently ordered a laptop on November 23 2020. The order says it should be here today on 12/11/2020 which is fine but when i check the status it says my order hasnt been in assembly status or shipping status yet. Should I expect my laptop at a later date then?

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My Opinion:

Everything that can be sent on time will be there.


Lots of orders will be on time for the upcoming holiday.


There is every chance that some orders will be late.


2020 has been a very bad year for supply chains.  We know why.


2020 has been a very good year for companies - including HP - that manufacture and sell computers and all related technology. 


The final buying frenzy of the year has added to the crush.


I hope your purchase will get to you on time.



Our Community is not one of the business groups at this HP website.


What to do?


Unfortunately, we cannot help with any request of this type.


We not an HP business group or department.


This response is a courtesy - we do not have a way to move people to the head of the line or connect anyone directly to HP sales or services.


Scroll to the top of this web page, else start at the HP Home Site


Select one of:  Explore  Shop  Support

If for example,

You have questions about a purchase or any HP Store question,

Select Shop > Section Featured > HP Store




What about HP Store and Store Customer Service?


Open your region's HP Store...

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.


Customer Service - Examples


 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services



Select a subject type



Select a subject type



Select Home and Home Office products > (Next) Select the type of order / information you seek




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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation