I have purchased a new Elite x2 with Windows 10 Pro. The tablet includes a pen for direct input. The pen works well for drawing and writing in OneNote but the handwriting recognition does not seem to be working.
Firstly (and mainly), when I bring up the on-screen keyboard and select the input options, the option for the handwriting recognition panel for inputting text using the pen is 'greyed out' and cannot be selected. All the other on-screen keyboard options work fine. Secondly, I think there should be a 'convert to text' option in OneNote to allow me to select handwritten text and get OneNote to convert to writing. This option seems to be missing - I assume for the same reason as I cannot select handwriting input in Windows.
This is frustrating as handwriting input was one of the reasons I chose this tablet. Can anyone advise me if there's something else I need to do, or what might be wrong?