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HP Recommended
Spectre x360 13-4103dx
Microsoft Windows 10 (64-bit)

Just got this used laptop for my kiddo as a Christmas gift. My kiddo is heavily into art and needs a usable stylus pen interface to be able to draw etc.

 

Finally got a new AAAA battery for the stylus pen that came with the laptop. The pen was/is unused previously as the prior owner basically left it in the box/packaging.

 

I followed the instructions I found online... put battery in, tapped pen tip to the screen. NOTHING.... IT DOES NOT WORK!

 

Please help! I wanted to have this working for Christmas morning and the dang post office delayed the package for so long that I am only just now finding out that there is some kind of (presumably) driver issue with the pen interface!...

 

The pen is labelled with p/n 761392-001 and sps p/n 773175-001. Also says MSIP-RRI-HPK-PR845 off to the left of the part number information.

 

PLEASE HELP!

Thank you.

1 REPLY 1
HP Recommended

@supra661 

 

This is not the sort of answer we like to provide...

 

If this is your product:

HP Spectre 13-4103dx x360 Convertible PC

 

Product Name
13-4103dx
Product Number
N1R85UA

 

Then...

 

Product introduced 2015

I cannot find any evidence that this model laptop supports a Stylus (pen).

 

I'm not sure why the pen was included with the computer.

 

 

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Dragon-Fur

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