cancel
Showing results for 
Search instead for 
Did you mean: 
supra661
New member
1 0 0 0
Message 1 of 2
138
Flag Post

Pen for Spectre 13-4103dx x360 NOT WORKING

HP Recommended
Spectre x360 13-4103dx
Microsoft Windows 10 (64-bit)

Just got this used laptop for my kiddo as a Christmas gift. My kiddo is heavily into art and needs a usable stylus pen interface to be able to draw etc.

 

Finally got a new AAAA battery for the stylus pen that came with the laptop. The pen was/is unused previously as the prior owner basically left it in the box/packaging.

 

I followed the instructions I found online... put battery in, tapped pen tip to the screen. NOTHING.... IT DOES NOT WORK!

 

Please help! I wanted to have this working for Christmas morning and the dang post office delayed the package for so long that I am only just now finding out that there is some kind of (presumably) driver issue with the pen interface!...

 

The pen is labelled with p/n 761392-001 and sps p/n 773175-001. Also says MSIP-RRI-HPK-PR845 off to the left of the part number information.

 

PLEASE HELP!

Thank you.

0 Kudos
1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,797 30,501 2,790 10,226
Message 2 of 2
Flag Post
HP Recommended

@supra661 

 

This is not the sort of answer we like to provide...

 

If this is your product:

HP Spectre 13-4103dx x360 Convertible PC

 

Product Name
13-4103dx
Product Number
N1R85UA

 

Then...

 

Product introduced 2015

I cannot find any evidence that this model laptop supports a Stylus (pen).

 

I'm not sure why the pen was included with the computer.

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 - 13-4103dx (ENERGY STAR) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation